Privacy and Data Practices in North Dakota
Last Updated: 10/25/2026
Details We Receive When You Request Pest Service
Last updated: October 2026
When you contact North Dakota Pest Pros, we may collect your name, phone number, email address, and the address where you need service. If you submit a website form, we receive the information you choose to include, such as the pest concern, preferred appointment times, and notes about your property. During scheduling and service, we may also keep appointment details, service history, and records of communications with you.
Our website may collect basic technical information, including browser type, pages visited, and general usage data through analytics tools. This can help us understand how visitors use the site.
Please avoid sending sensitive personal information through a contact form unless it is needed to respond to your request. The information we collect depends on how you contact us and which services you request.
How We Handle Requests and Service Records
We use customer information to respond to questions, prepare service estimates, schedule visits, and provide pest control at the requested address. Appointment details help us plan a visit and share relevant updates, such as a scheduling change or service reminder. We may use your contact information to discuss the work, explain preparation steps, follow up about a completed visit, or address a service concern.
Payment information is handled as needed to process charges for services. We also use website activity data to maintain the site and understand general visitor use.
North Dakota Pest Pros does not sell customer personal information. We share information only as needed to carry out requested services, support our business operations, or meet legal requirements.
If you no longer want nonessential service reminders, contact us and ask us to stop sending them. We will still retain information needed for an active request or service record.
Outside Services That Support Our Website and Work
North Dakota Pest Pros may use third-party tools for functions such as scheduling appointments, processing payments, and measuring website activity. These providers may receive information needed to perform their specific task.
For example, a scheduling tool may handle appointment details, while a payment processor may handle transaction information. Analytics tools may collect basic usage data about visits to our website.
Each provider operates under its own privacy policy and practices. We do not control how an outside provider handles information once it is processed through that provider’s service.
Review the provider’s privacy terms when using its tools or services. We do not name a specific vendor here because the tools in use may change.
We seek to share only information reasonably needed for the relevant function, and we do not authorize these providers to use customer information for unrelated purposes on our behalf. Contact us if you have questions about a tool involved in your request.
Cookies for Basic Site Features and Measurement
Our website may use cookies or similar browser storage to support basic site functions and understand general website activity. These tools can help pages work properly and provide aggregated analytics, such as which pages visitors view. We do not use cookies for advertising tracking or to follow you across unrelated websites for ad targeting.
You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies or choose whether to accept them.
If you disable cookies, some basic website functions may not work as expected. Your browser may also offer private browsing or other controls that limit stored information.
Because browser settings differ, check your browser’s help pages for steps that apply to your device. Analytics information is used to assess general site use, not to identify you for advertising. If our cookie practices change, we will update this section to describe the revised approach.
How Long We Keep Customer Information
We keep information for as long as it is reasonably needed for the purpose it was collected. Contact form submissions may be retained while we respond to your request and resolve any related follow-up. Appointment and service records may be kept longer to document work performed, support service or warranty matters, and meet applicable business or legal requirements.
The time we retain a record depends on its type and purpose. When information is no longer needed, we may delete it or remove details that identify you, subject to recordkeeping obligations and legitimate business needs.
You can ask us to delete information, and we will review the request. Some records may need to remain on file when they relate to completed services, payment records, a pending issue, or a legal requirement. We will explain if we cannot remove particular information and why it must be retained.
Ask to Review or Change Your Information
You may contact North Dakota Pest Pros to ask what personal information we hold about you, request a correction, or ask us to delete information. We may need to confirm your identity before acting on a request. Some information may need to be retained for service documentation, legal duties, or other legitimate business reasons; if so, we will explain the limitation.
For a privacy request or question, call (855) 681-0299, email [email protected], or write to North Dakota Pest Pros, 122 1st Ave N, Suite 200, Fargo, ND, USA. Please describe your request and include a way for us to reach you.
Do not send payment card details or other sensitive information by ordinary email. We will review your message and respond using the contact details you provide.
If your request concerns a particular appointment or service, including its date or service address can help us locate the relevant record.